We’ve created a Dispute Resolution and Appeal process that is consistent with our shared biblical beliefs about resolution within our community rather than by civil courts (I Cor. 6:1-8).
Though we always strive to create a positive Member experience, we recognize that unique situations will arise in which Members are concerned or dissatisfied. So, we’ve created a Dispute Resolution and Appeal process that is consistent with our shared biblical beliefs about resolution within our community rather than by civil courts (I Cor. 6:1-8).
The OneShare Dispute Resolution process is as follows:
- Loomis Dispute Review: You may submit your dispute by contacting Loomis, OneShare Health’s Third-Party Administrator, and Loomis will conduct a review of your dispute. You must include a written summary of your dispute and why you disagree with the previous determination.
You may submit your dispute in the following ways:
1) By Fax:
2) By Mail:
PO BOX 14326
Reading, PA 19612-4326
- Appeal: You may appeal an adverse determination of your written dispute by submitting OneShare’s Appeal to Appeals@onesharehealth.com, or by mailing the completed Appeal Form to the same address listed above within 30 days after the determination of your dispute.
You must include a written summary of your appeal, state why you disagree with the previous determination and include any portions of the Member Guidelines which may be applicable. You will be able to attach any documents you feel are necessary to provide complete information to the OneShare Appeals Committee. The Appeals Committee will consider your appeal within 45 days after submission.
Click here to view OneShare Health’s Dispute Resolution and Appeal process in full.
"Therefore encourage one another and build one another up, just as you are doing."
1 Thessalonians 5:11 (ESV)
OneShare Health, LLC is not an insurance company but a religious health care sharing ministry. For our full disclosures, see www.onesharehealth.com/legal-notices.