OneShare Health Sharing Programs & Features - OneShare Knowledge Base

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OneShare Knowledge Base

OneShare Health Sharing Programs & Features

Get clarifications on what Features are available for Members of OneShare Health Cost-Sharing Programs.

Becoming a Member

Can I Get a OneShare Health Quote?

How Much Does OneShare Health Cost?

Is a Health Care Sharing Program right for me?

How do I become a OneShare Health Member?

How much does a Health Care Sharing Program cost?

Will my doctor accept OneShare Health Programs?

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Smart Virtual Care (Telemedicine)

Do Smart Virtual Care questionnaires ask about COVID-19 symptoms?

What kind of Providers are on the Clever Health™ App?

Do I have to use Clever Health™ in place of my normal Provider?

What happens if I have technical issues with the Clever Health™ app?

Will I receive a note for work or school with Telemedicine?

Will my health information remain private with Clever Health™?

What conditions does the mental health chat help with?

Is this Telemedicine technology easy to use? How do I use it?

Why can't I access the Clever Health™ App on a desktop or laptop computer?

Can I use Smart Virtual Care for my Dependent under 18?

Are prescriptions part of the mental health chat resources?

Is the mental health chatbot confidential and secure?

Will I be able to continue to use my current prescription discounts?

Will I always receive a prescription from the Telemedicine Provider?

Can I use Smart Virtual Care (Telemedicine) while away from home?

Can I use Smart Virtual Care while traveling outside of the United States?

How do I access Smart Virtual Care (Telemedicine) without a smartphone?

What is Smart Virtual Care?

How do I access Smart Virtual Care (Telemedicine)?

I live in Massachusetts; will I have access to Smart Virtual Care (Telemedicine) with Clever Health™?

Who can download the Clever Health™ App?

Will I have to talk to a Telemedicine Provider?

How much do Smart Virtual Care (Telemedicine) consults cost?

When should I use Smart Virtual Care (Telemedicine)?

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Features

How Do I Access My OneShareBox & Member Portal?

What Discounts Are Available for Dental?

What Discounts Are Available for Prescriptions?

What Discounts Are Available for Vision?

What is Offered on the Classic Program?

What is Offered on the Catastrophic Program?

What is Offered on the Complete Program?

What Discounts Are Available for LASIK?

What Discounts Are Available for Vitamins and Supplements?

What Discounts Are Available for LifeLine Screenings?

What Discounts Are Available for Labs?

What Discounts Are Available for Hearing?

What Discounts Are Available for Diabetic Supplies?

What is Telemedicine?

What Can I Use Telemedicine For?

Why Should I Use Telemedicine?

How Do I Get Started Using Telemedicine?

What is OneShareBox?

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Eligibility

Am I Eligible for COVID-19 treatment?

I’m a OneShare Member, am I Eligible for the COVID-19 Vaccine?

What Does OneShare Consider a Life-Threatening Situation?

What Type of Services Does an Emergency Room Administer?

What is Urgent Care?

Is Maternity included in OneShare Health Programs?

What does OneShare Health classify as a Pre-Existing Condition?

Are Pre-Existing Conditions Eligible for Sharing?

Are Preventive Services Eligible for Sharing?

Are OneShare Health Programs available in my area?

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Current Members

How Do I Contact OneShare Health?

How Do I Cancel My Membership?

What is an ISA?

How Do I Update My Member Portal Login Information?

How Do I Update My Payment Information?

I'm an Active Member, How Do I View My Guidebook in OneSource?

I'm an Active Member, Where is My Member ID/ID Number?

How Do I Make a Change to My Program?

Can I Access My OneShareBox Within the OneSource Portal?

Can I Submit a Sharing Request in the OneSource Portal?

Can I View My Previous Sharing Requests in OneSource?

Can I Schedule a Counseling Session from Within My OneSource Portal?

Can I Get Help with the Emotional Stress of COVID-19?

Is Online Counseling Included in My MAP Behavioral Health?

What is the IBH Behavioral Health / Member Assistance Program (MAP)?

How do I start with the Behavioral Health / Member Assistance Program?

How Do I See if My Provider is In Network?

How Do I Submit a Sharing Request?  

When Will My OneShare Health Member Card Arrive?

What Do I Do if I Want to Switch to Another OneShare Health Program?

How Can I Request My Member Guidebook?

What does ‘Out-of-Network Provider’ mean?

How Do I Navigate My OneShare Health Program?

Where Can I Find Healthcare Exemption Form Information?

What's the “HIPAA Authorization Form” in My OneSource Resources?

Is My Provider a First Health® Network Provider?

What is the First Health® Network?

I Missed the Email to Make a OneSource Member Password, What Do I Do?

Is There Training Information I Can Review on the OneSource Member Portal?

How Do I Access My Discount Services in OneSource?

What is “Subrogation Language” Under My Resources Dropdown in OneSource?

I'm a Member, How Do I Reset My OneSource Password?

Is there a Waiting Period for COVID-19?

What is a Provider Network?

What Do These Health Sharing Terms Mean?

How much does my Behavioral Health / Member Assistance Program (MAP) cost?

What is included in a Wellness Visit?

What if My Provider is Not In Network?

Does the ISA apply to Preventive Services and Wellness Visits?

Where Do I View My Active Sharing Requests in OneSource?

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Pending Members

My Account is Showing as Pending, What Does that Mean?

My Membership is Pending, Do I Have Any Resources I Can Use?

My Membership is Pending, Where is My Member ID/ID Number?

My Membership is Pending, How Do I View My Guidebook?

My Account is Pending, Can I See If My Provider is In Network?

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