OneShare Health Sharing Programs & Features - OneShare Knowledge Base

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OneShare Knowledge Base

OneShare Health Sharing Programs & Features

Get clarifications on what Features are available for Members of OneShare Health Cost-Sharing Programs.

Becoming a Member

How Much Does OneShare Health Cost?

Are there any tests required to become a Member?

Can I Get a OneShare Health Quote?

Do I have to be married to have a shared Membership with my fiancé?

Is a Health Care Sharing Program right for me?

How do I become a OneShare Health Member?

How much does a Health Care Sharing Program cost?

Will my doctor accept OneShare Health Programs?

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Smart Virtual Care (Telemedicine)

Do Smart Virtual Care questionnaires ask about COVID-19 symptoms?

What kind of Providers are on the Clever Health™ App?

Do I have to use Clever Health™ in place of my normal Provider?

What happens if I have technical issues with the Clever Health™ app?

Will I receive a note for work or school with Telemedicine?

Will my health information remain private with Clever Health™?

What conditions does the mental health chat help with?

Is this Telemedicine technology easy to use? How do I use it?

Why can't I access the Clever Health™ App on a desktop or laptop computer?

Can I use Smart Virtual Care for my Dependent under 18?

Are prescriptions part of the mental health chat resources?

Is the mental health chatbot confidential and secure?

Will I always receive a prescription from the Telemedicine Provider?

Can I use Smart Virtual Care (Telemedicine) while away from home?

Can I use Smart Virtual Care while traveling outside of the United States?

How do I access Smart Virtual Care (Telemedicine) without a smartphone?

What is Smart Virtual Care?

How do I access Smart Virtual Care (Telemedicine)?

Who can download the Clever Health™ App?

Will I have to talk to a Telemedicine Provider?

How much do Smart Virtual Care (Telemedicine) consults cost?

When should I use Smart Virtual Care (Telemedicine)?

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Features

What Discounts Are Available for Vision?

How Do I Access My OneShareBox & Member Portal?

What is Offered on the Classic Program?

What Discounts Are Available for Diabetic Supplies?

What Discounts Are Available for Hearing?

What Discounts Are Available for Labs?

What Discounts Are Available for Vitamins and Supplements?

What Discounts Are Available for Prescriptions?

What Discounts Are Available for Dental?

What is Telemedicine?

What is OneShareBox?

What is Offered on the Catastrophic Program?

What Can I Use Telemedicine For?

Why Should I Use Telemedicine?

How Do I Get Started Using Telemedicine?

What Lifestyle and Medical Discounts are available to Members?

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Eligibility

What if my doctor is not in the My Choice Provider Locator?

What is the primary difference between First Health and Provider Choice?

Can I live in one state and see a doctor in a different one?

What is a Fair and Reasonable Amount?

My Provider was in the My Choice Provider Locator last week, now I don’t see them. What do I do?

Why did OneShare Health move away from First Health?

What is Urgent Care?

I’m a OneShare Member, am I Eligible for the COVID-19 Vaccine?

Am I Eligible for COVID-19 treatment?

What Type of Services Does an Emergency Room Administer?

Who can be a Dependent on a Program?

Can I be a Member after age 65?

Is physical therapy considered a Preventive Service?

What Does OneShare Consider a Life-Threatening Situation?

Is Maternity included in OneShare Health Programs?

What does OneShare Health classify as a Pre-Existing Condition?

Are Pre-Existing Conditions Eligible for Sharing?

Are Preventive Services Eligible for Sharing?

Are OneShare Health Programs available in my area?

I enrolled in a OneShare Health Program thinking my Provider was In-Network with First Health, are they still covered by the Program?

What Network does OneShare Health use?

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Current Members

What if I go Out-of-Network?

What do I do if the Provider is unwilling to accept OneShare or requires payment “up front”?

Can I use my Membership when I travel away from home?

Are there obligations or requirements for Membership terms?

Can I get an electronic copy of my Membership ID Card?

What is an ISA?

How Do I Contact OneShare Health?

How Do I Cancel My Membership?

How Do I Update My Member Portal Login Information?

How Do I Update My Payment Information?

I'm an Active Member, How Do I View My Guidebook in OneSource?

I'm an Active Member, Where is My Member ID/ID Number?

How Do I Make a Change to My Program?

Can I Access My OneShareBox Within the OneSource Portal?

Can I Submit a Sharing Request in the OneSource Portal?

Can I View My Previous Sharing Requests in OneSource?

Can I Get Help with the Emotional Stress of COVID-19?

How Do I See if My Provider is In Network?

How Do I Submit a Sharing Request?  

When Will My OneShare Health Member Card Arrive?

What Do I Do if I Want to Switch to Another OneShare Health Program?

How Can I Request My Member Guidebook?

What does ‘Out-of-Network Provider’ mean?

How Do I Navigate My OneShare Health Program?

Where Can I Find Healthcare Exemption Form Information?

What's the “HIPAA Authorization Form” in My OneSource Resources?

I Missed the Email to Make a OneSource Member Password, What Do I Do?

Is There Training Information I Can Review on the OneSource Member Portal?

How Do I Access My Discount Services in OneSource?

What is “Subrogation Language” Under My Resources Dropdown in OneSource?

I'm a Member, How Do I Reset My OneSource Password?

Is there a Waiting Period for COVID-19?

What is included in a Wellness Visit?

Does the ISA apply to Preventive Services and Wellness Visits?

Where Do I View My Active Sharing Requests in OneSource?

How do I find a Hospital or Facility?

How do I explain my Program services to my Provider?

What if I receive an additional bill from my Provider?

Is there a penalty for going Out of Network?

Do I have to submit my own medical bills to OneShare Health?

What is a balance bill?

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Pending Members

My Membership is Pending, Where is My Member ID/ID Number?

My Membership is Pending, Do I Have Any Resources I Can Use?

My Account is Showing as Pending, What Does that Mean?

My Membership is Pending, How Do I View My Guidebook?

My Account is Pending, Can I See If My Provider is In Network?

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