EASY

ENROLLMENT

Kenya was a great help!

Kenya was very helpful on my call today looking for information about my plan.

Kenya was the most helpful and friendly phone help you could ask for, she helped us weed through all of the incomplete paperwork from the hospital and get down to what we've paid and what still needs to be addressed. Thank you Kenya and …

Jasmine gave outstanding service. She was helpful and kind. What more can you ask for? Thank you, Jasmine and OneShare team.

I had a great experience with ONE share health customer service.

I was new to the program and didn’t know where to begin my search for a medical provider. Amy was pleasant and patient w my questions.

I spoke with Cindy today October 28, 2025. She was very polite and helpful. Listened and answered all my questions. Didn't rush me and was very patient.

Kenya was awesome!

Very patient and helpful with my questions!

Call support to get help with submitting bills and Amy was super helpful and found all the things I need to help me.

Great service, Jasmine answered all my questions clearly and professionally

Very cost effective for members, very good working with member issues.

I had a wonderful experience working with Kenya P. at One Share Health. She went above and beyond my expectations in helping me to resolve a billing issue.

I joined this program for one year in 2024. Paid my monthly fees on time. I only used the program for 1 annual visit at an in network doctor and in network facility. I found my doctor on their in network website list. I had a yearly …

Kenya was patient with me and answered about 10 questions I had for trying to find a provider to schedule a few procedures. She didn’t act rushed or frustrated and was very knowledgeable!!!

Good helpful service

My helper her name is terry and she is amazing she helped me so well that I will be coming back.Terry is a kind hearted Soul she is really amazing I can’t describe how sweet she is. I gave this place a five star because of Terry thank you …

I have been so blessed by all of the representatives for One Share Health. God has revealed to me a special Love through every department in your company on the clients behalf. This company and each one have been a blessing to my family and…

Joanna was pleasant and helpful.

Kenya was so helpful and polite to me when I called. She answered all my questions and so pleasant to talk to. I give her 5 stars. Thank you again, Kenya.

Tanya was so helpful when I was not getting it. She repeated until I got what I needed. Thank you!

Wonderful interaction with customer service – well done!

Great member support! They always take the time to answer all my questions. Kenya was so kind.

The service and information provided was helpful and well done.

I called up with several several questions regarding bills. Melissa was extremely helpful and helped me get it all sorted out. I only wish they were more customer service representatives like her.

Incredible customer service, you actually talk to a real person to help you answer any questions!

My experience today was fabulous. I appreciate having my questions answered in a positive and respectful manner.

Very kind and caring!

Very helpful customer service. New member and have not used service yet. But everything has been clear and easy.

I had a question and Melanie resolved it effencintly and she was pleasant

Great customer service!!!

Answered my questions quickly and efficiently!!!

Very thorough and resolved questions quickly!

Great customer service and very helpful

Very thankful and grateful for OneShare and what they offer for me and my family.

Lori was very helpful and informative in helping

Us wade through the portal and in getting the answers we needed for our upcoming surgery

Tanya T was very helpful!

Great customer service. Kenya went up and beyond to help me!!

Kenya P. was most helpful. She helped me sort out my sharing expenses. Her expertise equipped me for when I contact the medical facility that said they did not receive payment and was stating I owed the monies. Kenya, provided me with …

Melanie B was very helpful and very professional in doing so. She answered my questions quickly. Thank you!

Great Customer service! I love that they have member support answer the phone right away without going through a menu of options first.

My account service member was super duper helpful and did everything that she could to help me understand my benefits

Cindy W. was excellent. She answered my questions quickly and went above and beyond to provide extra information.

Kenya was amazing! She provided easy to understand answers and went above and beyond to look into all of my questions. I was so appreciative of her great customer service.

(Translated by Google) Very professional.

(Original)

Very professionnel.

I had a very helpful lady. Who followed the rules required in other to be able to talk with me. Very corteus and efficient. Thank you for your help.

Kenya P., the one Share customer service rep that assisted me today, was very knowledgeable & professional in taking care of my questions. She understood my concerns. She took time to explain things clearly. She is a great asset to One …

I contacted Oneshare to get some answers regarding coverage and got Team Linda S. On the phone. From the start she was professional and helpful in trying to figure out why I couldn't find the information. Linda even called me the following…

Great phone help! Kaylee was super sweet and helpful.

Very professional and kind.

Amy was very thoughtful and understanding to my situation. She explained to me the next steps I need to do resolve my medical claim.

Customer Service is Awesome. April and Slyvia helped me get registered to write my 1st Health app. Thank you ladies.

She was so helpful and cooperative. She was so kind and knew exactly what she was talking about. Helped me with my bill and provided me with the right information all with so much empathy.

Customer service was fantastic!

My call was answered within 3 rings and the representative was extremely polite, patient and went the extra mile to make sure I had copy explanation of benefits all my questions and concerns addressed.

Couldn…

Excellent service....very fast response

I had a question that I needed answered and the representative immediately helped me do what I needed to get done and was very efficient and friendly

Great customer service. Resolved my issue immediately.

All questions were answered quickly and very politely. Thank you.

Kenya was personable and professional in providing me guidance on our coverages. Thank you, Kenya.

I always give customer service at One Share Health. 5 stars. Lisa S. was very helpful going through all my billing accounts today. She took her time doing that for me. Sent me an email with some information also. Very polite and helpful.

Great program!

Very cooperative and knowledgeable customer care person. I really appreciate her help.

Very helpful and pleasant to speak with them

Tanya did a great job! She made sure my questions were answered and treated me so well. Thank you!!

Kenya p. Was so helpful and explained my explanation of sharing letter very thorough with me.

I was answered fast with a live person and Cindy was fast and knowledgeable. She answered my questions fast and clear politely and professionally.

Kenya was very helpful and patient with all my questions.

Great customer service and patience as usual

When I called OneShare Health I spoke to Linda S. who showed kindness and empathy. She was patient and assisted me with all my questions.

Kenya P. Was very nice and helpful. I appreciated the information and help she provided.

Melanie was super helpful with my inquiry and allowed me to get the timely support & service I needed to resolve my issue. Melanie went above and beyond to ensure everything was covered. It would not have been possible without her …

The representative was so helpful in sharing the information that I was seeking. She gave me additional information which made my decision making even easier.

Great experience! Very knowledgeable!

A+

Lori was very helpful and provided me with everything I needed.

Great service! Very understanding of the process needed to help cover our accident! Compassionate and definitely recommend!

OneShare answered my questions and directed me to further locations to find more information as needed…. The representative was knowledgeable, pleasant and did a wonderful job answering my questions and making sure that I had all the …

Very good customer service. The reps are professional and knowledgeable.

a big thank you to Kenya for her kindness and courtesy. Thank you so much.

I can’t remember her name but the lady I spoke with was really nice and explained the options to me very clearly. She definitely represents One Share very well and in a compassionate, helpful manner.

I’m new to OneShare, but thus far the service has been perfect. Everyone is so professional and helpful!! I would like to give a shout out to Amy S. for her amazing help and follow up today!!

Customer Service Representative was so patient with me! I greatly appreciated that as I was feeling very overwhelmed by understanding how the program worked

Great service from Cindy

Thank you Cindy for you patience and professionalism. Jovita

Customer service with Lori was great. When I called to ask questions each person was very helpful.

Bradley#1983

Kenya P. Was very helpful and answered all my questions

Kenya went above and beyond!!

Very helpful

I was dreading this call but it went seamlessly. I was so happy to get answers so quickly. Thank you.

The customer service representative was a good listener, able to answer my questions, and overall very helpful.

Kenya P very helpful to visit with.

Love that I get to talk to a HUMAN when I call and how straightforward their plans are. They make insurance commonsense

Cindy W. was courteous, helpful and kind. She helped me understand my EOS statements and resolve an outstanding matter. I very much appreciate her help.

Very knowledgeable, kind and patient. 😀

Kenya was a blessing and answered all of my questions patiently!

So far it’s been a good process. Lori has been extremely helpful and friendly!

Extremely helpful. Stayed on phone with me at provider locaion until verification.

Beth in billing was very professional, kind and patient with all of my questions. She was a tremendous help.

I’m sorry I’ve forgotten her name yet she was very patient, kind and helpful. Everything I needed was resolved. Thank you.

The person that I talk to was very nice and very helpful. I learned a lot. I will be calling back. Thank you